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Glass Cockpit FAQ
 | How long does it take?
Once you register, the survey is open to your members
for 14 days. You will receive your report as a PDF file via e-mail
within 48 hours of the survey conluding. |
| What does it cost?
The full 52 page report is $499. A mini-version ,
priced at
$99, is primarily intended for annual check-ups after completing the full
version or as part of a denomination-wide or judicatory-wide project. |
| How do we pay?
You can use Paypal to pay securely by credit card, or
you can request an invoice that will be promptly delivered via e-mail.
If you choose to be billed, you can still start the survey immediately, but
you won't receive your report until payment is received. You do have the
option of switching from billing to Paypal after initial registration. |
| We have more than one pastor, which one
takes the survey? The Senior Pastor.
If you have co-pastors or some other configuration of team ministry, then
either flip a coin, mutually agree on answers, or choose the person with the
longest tenure. In either case, the other pastor(s) should still
complete a member survey. |
| Why don't you list averages?
We will probably publish a book in
2010 with trends and averages, but generally - averages aren't that useful.
Free surveys reflect average scores indicative of the average church, which
unfortunately is
a declining church in the U.S. Surveys that have some cost to the
congregation tend to reflect more churches that care about their health
(enough to spend money on better health) and, hence, are skewed more
positively. Regardless, most churches ultimately want to be healthy, not
average. |
| How does it compare to Reveal?
Reveal is a great resource, but different
in several ways. First, it was designed as an internal tool at Willow
Creek and then adapted for outside sales. The Glass Cockpit was always
intended to be used by a variety of churches. Second, Reveal's dominant
paradigm is explicitly based on decision theology - so it's relevance for any
denomination that baptizes infants is yet to be demonstrated. The Glass
Cockpit uses a model of church health and growth, which is indifferent to the
decision theology/infant baptism question. Third, Reveal is primarily a
measure of the spiritual health of subsets of the membership. The Glass
Cockpit, though offering comparisons of spiritual health by gender and
generation, primarily addresses the health and growth of the whole
congregation. Many congregations would benefit from using both of these
fine tools! |
| How does it compare to NCD?
Natural Church Development has aided many
congregations by giving them their first exposure to systematic assessment.
It is handy, but simply not as comprehensive as the Glass Cockpit and is
primarily marketed through denominations. |
| How does it compare to the CVP?
The Church Vitality Profile was developed
by Dr. Kent Hunter - a friend and mentor to Dr. Miller. Many churches
have been blessed through using the CVP. The Glass Cockpit is, as with
NCD, just more comprehensive. |
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